Ristna Claims Handling Ltd. was founded at Tallinn by group of specialists from shipping and marine insurance business in 2010. Due to advantageous geographical location on the boundaries of Western Europe and Russia there are firm established historical connections with shipping business and marine insurance world of both West and East part of Europe. Extensive experience and knowledge of internationally accepted approaches in handling of marine claims make us able to provide tailor made solutions for our customers corresponding to specific requirements of their markets at the same time.
Our service covers, in principal, Baltic states, Russia, Ukraine but very often, at the request of our customers, our services exceed those bounders.
Our targeting customers are however not limited to ship owners, ship managers, insurance companies, freight forwarders.
Our Corporate Values
CUSTOMER SATISFACTION, SERVICE EXCELLENCE, ACCOUNTABILITY
Vision
"To provide total claims management and advisory services." We have always sought to strengthen our bond with customers by leveraging our service, establishing partnerships and expanding into a diversified range of business activities – from surveys to claims management and consulting.
Mission
"To provide the claims handling customer with integrated supply chain high-quality expertise and advisory service, reasonably-priced & delivered consistently for 24 hours, 365 days through out a year."